Before requesting a proposal, prospective clients want to know a little more about what it’s like to work with me in order to determine if we’ll be a good fit. I’ve included the most frequently asked questions below.
If you would like to talk further, you can call me at 603-382-8093 or send an email to info@diannahuff.com. (We can also talk via Skype.)
How do you work? Do you quote by the project or hourly?
I quote by the project, meaning, I give you a set fee. I don’t change this fee unless the scope of the project changes. If you decide to have me do ongoing marketing for you, I charge you a flat fee each month for specified deliverables.
What are your terms?
Projects for new clients require a 50% deposit with the balance due once a first draft of the Website copy is submitted. For ongoing marketing, the monthly fee is due at the beginning of each month. For your convenience, I accept bank transfers, AMEX, Visa or MC credit cards. I also accept company checks.
Will you sign an NDA?
Yes, I will sign a client-provided Non-Disclosure Agreement.
Do you work with competing companies at the same time?
I do not work with competitors of current clients. If you’re a life science company, I don’t take on any projects with a competing life science company while working with you.
Who owns the content once you create it? Do you publish our content under your name?
Once you pay for a project, you own it and retain the copyright. If I write Web content for your company, this content belongs to you. I do not publish nor use material under my own name that I’ve written for clients.
Do you do the work yourself or farm it out?
In order to provide my clients with the best marketing possible, I’ve assembled a virtual team of experts for PPC, WordPress design, and photography. I work with each one on an “as needed” basis.
If I believe that your PPC campaign could be improved, for example, I will recommend you meet with Pauline Jakober of Group Twenty Seven. If you hire Group Twenty Seven, Pauline and I will coordinate our efforts.
I also work with a freelance copywriter who helps me with research, editing and copywriting. Everything else I do myself. All work is custom, meaning, I don’t use cookie cutter approaches.
How long have you been in business?
I’ve been in business since 1998 and am incorporated in the state of New Hampshire.
